Microsoft cant download app

If you can't find an app or you found it, but can't install it, here are some reasons why you might not see it:. The app isn't available in your country or region. Not all apps are available worldwide. An app available in France might not be available in Germany. If you bought an app in one country or region and then you moved to another one, the apps you had might disappear. Note: Lebanon Microsoft Store for consumers closed on October 28, However, customer support is still available through Microsoft Support and Microsoft products are available through our partners in the region.

Microsoft family settings might be hiding apps. Parents can use family settings to make sure that their child can't view or install apps that are inappropriate for their age. Getting started with Microsoft Family Safety. The app is no longer available. When an app is removed from Microsoft Store, it takes a little time for the app description page to get removed.

In addition, some apps and games aren't available in Microsoft Store, but can be downloaded from the publisher's site directly. The app isn't compatible with your device. More and more developers are listing their apps on the Microsoft Store. It makes it so much easier to find and download apps. You knew this was coming. These are also recommended for security reasons. This is a simple trick but sometimes works.

It may happen due to a glitch or some random connection error. Close Microsoft Store and relaunch it to see if the download is working again or not. You may try rebooting your computer once before trying.

Is your internet working? Is it fast enough? Check your Internet connection once to make sure. Try connecting to a different Wi-Fi network. You can use your mobile as a hotspot too. Check your router and all the wires. Are there any pending downloads in the Microsoft Store?

That is a common reason for delays. Usually, Microsoft Store downloads apps simultaneously but that may not be the case always. Open Microsoft Store and click on menu to open Downloads and updates. Check the date and time on your computer to make sure that it is correct. Make sure Windows has the latest update : Select check for updates now , and then select Check for updates.

For more info, see Your app doesn't work with Windows Troubleshoot games: If you're having issues installing a game, see Troubleshoot game installations on Windows Repair or reset your apps: See Repair or Remove programs in Windows Select the app you want to reinstall, and then select Install.

If you're having trouble launching Microsoft Store, see Microsoft Store doesn't launch. If you can launch the Microsoft Store but you are just having trouble finding or installing an app, see I can't find or install an app from Microsoft Store. Table of contents. Microsoft Store and billing help. Manage a subscription. Shipping, orders, and history.

Refunds and exchanges. Authorize or troubleshoot a purchase. What could be wrong? Reset your PC and that should help to fix the problem. Sometimes it can glitch and resetting will fix it. Not Helpful 70 Helpful 0. Include your email address to get a message when this question is answered. As a general rule, you should always try to keep your apps updated.

Helpful 0 Not Helpful 0. Helpful 1 Not Helpful 1. Related wikiHows How to. How to. About This Article. Written by:. Co-authors: Updated: May 14, Categories: Windows 10 Windows 8. Article Summary X 1. Deutsch: Probleme mit Downloads aus dem Microsoft Store beheben. Nederlands: Downloadproblemen met de Windows Store oplossen.

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